"I like the new format, it makes it easier for both the users and myself (as a reviewer), to notice where entries are required and where entries are missing, as well as easier to notice whether or not the result recorded is in compliance with the specification"
Malcom has developed a proven approach, methodology, industry documentation and work flow “best practices”. We assess, develop, test, and IMPLEMENT our solutions with achievable, measurable, and tangible results, on-time and on-budget.
Our redesign solution ensures quality issues are resolved and that the documentation, procedures, manual or automated work flow "fits" the process.
Malcom Associates partners with software and service providers to reduce implementation time, internal resources and investment.
“Over 75% of our clients tried to improve their documentation internally, but lacked a proven approach, methodology, and resources for documentation redesign and implementation”.